Mon Naturel by Muriel · Last updated: May 2026

At Mon Naturel by Muriel we take your privacy seriously. This policy explains what personal data we collect, how we use it, and what your rights are. We operate in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy law.

Company Information

Company name: Mon Naturel by Muriel Address: Veluwezoom 7, 1327 AA Almere KvK: 99751240 BTW: NL005408138B73 Phone: 0622040700 Email: info@monnaturelbymuriel.com

1. What Data We Collect

When you use our website or place an order we may collect the following information:

Full name Email address Delivery and billing address Phone number Payment information (processed securely — we do not store card details) Order history Browser and device information (via Google Analytics) Email marketing preferences

2. How We Use Your Data

We use your personal data for the following purposes:

Processing and fulfilling your orders Sending order confirmations and shipping updates Customer service and support Sending marketing emails (only with your consent) Improving our website via Google Analytics Complying with legal obligations

3. Google Analytics

We use Google Analytics to understand how visitors use our website. This tool collects anonymised data such as pages visited, time spent on site, and device type. No personally identifiable information is shared with Google Analytics.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.

4. Email Marketing

If you subscribe to our newsletter or opt in during checkout, we will send you emails about new products, promotions, and brand updates.

You can unsubscribe at any time by clicking the unsubscribe link in any email. We will never send you marketing emails without your consent. Your email address will never be sold or shared with third parties for marketing purposes.

5. Sharing Your Data

We do not sell, rent, or trade your personal data. We only share your data with trusted third parties where necessary to fulfil your order:

Shipping and logistics partners (for delivery) Payment processors (for secure transactions) Google Analytics (anonymised website data only)

All third parties are required to handle your data securely and in accordance with GDPR.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by Dutch law. Order data is retained for 7 years in accordance with Dutch tax law. Marketing data is retained until you unsubscribe or request deletion.

7. Cookies

Our website uses cookies to improve your browsing experience.

Functional cookies — essential for the website to work properly Analytical cookies — Google Analytics to understand website usage Marketing cookies — only with your consent

You can manage or disable cookies at any time through your browser settings.

8. Your Rights (GDPR)

Under GDPR you have the following rights:

Right of access — request a copy of the data we hold about you Right to rectification — request correction of inaccurate data Right to erasure — request deletion of your personal data Right to restrict processing — request we limit how we use your data Right to data portability — request your data in a portable format Right to object — object to processing of your data for marketing purposes Right to withdraw consent — withdraw marketing consent at any time

To exercise any of these rights contact us at info@monnaturelbymuriel.com. We will respond within 30 days.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payments are processed through secure encrypted connections.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking this page periodically.

11. Complaints

If you believe we have not handled your data correctly you have the right to lodge a complaint with the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens autoriteitpersoonsgegevens.nl Tel: 0900 2001 201

12. Governing Law

This Privacy Policy is governed by Dutch law and EU GDPR regulations.

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Mon Naturel by Muriel Veluwezoom 7, 1327 AA Almere KvK: 99751240 · BTW: NL005408138B73 info@monnaturelbymuriel.com 0622040700